Privacy Policy

1. Information We Collect

When you purchase digital products, create an account, or contact our customer support, we collect the necessary information to complete your orders and deliver your digital assets:

• Personal Details: Full name and email address provided during checkout.
• Account Credentials: Secure hashed passwords if you register a customer account.
• Order & Transaction Details: Products purchased, order amounts, order IDs, timestamps, and download token activity.
• Technical Data: IP address, device type, browser information, and referral URLs for security, fraud prevention, and session continuity.

2. Payment Security & Processing

All financial transactions on pipora.in are encrypted and processed through industry-leading payment gateway Razorpay. We do not collect, view, or store your credit/debit card numbers, CVVs, UPI PINs, or net banking passwords on our servers. Razorpay adheres to strict PCI-DSS Level 1 compliance standards.

3. How We Use Your Information

We utilize your personal information solely for the following legitimate business purposes:

• To instantly generate and deliver your digital product download links via email and customer dashboard.
• To provide transactional receipts, invoices, and purchase confirmations.
• To assist you with customer inquiries, file troubleshooting, or download access requests.
• To detect and prevent fraudulent transactions or unauthorized redistribution of our copyrighted digital intellectual property.

4. Cookies & Tracking Technologies

We use essential cookies and session tokens to keep you logged into your account, remember your checkout session, and protect against CSRF (Cross-Site Request Forgery). We do not sell your browsing history or personal data to third-party data brokers.

5. Data Retention & Security

We implement 256-bit SSL encryption across all web traffic. Your purchase records and download licenses are retained in our secure database so that you can re-download your purchased digital files whenever required.

6. Your Rights

You have the right to request access to the personal data we hold about you, request corrections to your account profile, or request deletion of your account. To exercise any of these rights, please email us directly.